Thursday, March 24, 2011

Cross Channel Digital : Social Niche-works

Digital, cross-channel -- everyone is a publisher. The social web is fragmented into:
  • communities based around specific functions (sharing, connecting, research) and
  • types of relationships (segments within the professional, personal).

Channels that address relationships and functionality with specificity shouldn't be considered broadcast channels, but social niche-works.


While it's common to think that these channels are converging, the reality is that they are still in the early stages and each addresses a specific purpose. From this perspective the niche-works are actually more useful at addressing user segments when selected and integrated around a social (or marketing/communications) strategy. Integration is an essential part of the mix because what we have so cleanly defined as the "consideration" stage of the sales funnel has evolved into a resonant process/dialog which can be described as a Conversion Prism where consumers shed/gain brand loyalty.

Wide scope digital channels:


  • Twitter
  • Facebook
  • YouTube
  • SlideShare
  • Blogger/Tumblr/Wordpress etc
  • Flickr
  • Ning

Some to consider:


  • FourSquare/Scavenger
  • LinkedIn/about.me
  • Quora
  • Craigs List
  • Delicious
  • Myspace (it'ts not dead, its for music)
  • SalesForce
  • Webinar (live/archived)

Emerging, social niche-works


  • Kuler
  • StackOverflow
  • Pandora/Spotify
  • about.me/people.fm
  • urbandictionary

A challenge for measurement, but a pick-list for transmedia initiatives.

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